The Photographer Dream Bundle FAQ

If you have read the FAQ and still need assistance, please email us at [email protected]

What is the bundle?

This bundle is a limited time deal which includes over $1,000 in education and products for FREE when you purchase a new Sue Bryce Education Annual Membership. The free gifts are:

  • The Studio Lighting Guide by Sue Bryce 
  • The Makeup Guide 
  • The Complete Backdrop Overlay Collection
  • Pricing  & Product Sheets Template
  • Custom Marketing Cards Template
  • Gift Voucher Template
  • John Greengo’s Camera 101 Masterclass
  • 2 Entries into The Portrait Masters Awards & Accreditations
  • OVER 100 on the go learning materials + guides
  • Exclusive partner discounts

You can learn more about the products in the bundle here.

 

How do I get the bundle?

If you are a NEW MEMBER, welcome! Just follow the instructions below:

  1. Click here
  2. Create an account and add your payment information
  3. After your payment is complete, you’ll be sent to a welcome landing page with instructions on how to access your gifts 

If you are a current MONTHLY OR QUARTERLY MEMBER, follow the instructions below:

  1. Click here
  2. Select Sue Bryce Education Annual Plan
  3. Confirm upgrade
  4. After you should receive an email with instructions on accessing your gifts or you can view the instructions here

If that didn’t work, you can also:

  1. Go to My Account page 
  2. Select “View Subscriptions”
  3. Select “Change Plan”
  4. Select Sue Bryce Annual Membership
  5. Click the, “Confirm and Change plan” button
  6. After you should receive an email with instructions on accessing your gifts or you can view the instructions here

If you are an ANNUAL MEMBER, you will need to add an additional year to your membership in the form of a gift membership. A detailed list of instructions with screenshots is available here. Follow the instructions below:

  1. Purchase an Annual Gift Membership
  2. Add your name and your current Sue Bryce Education email as the recipient. IMPORTANT: Make sure to use your current SBE login email address.
  3. Set delivery date as today.
  4. Add payment and complete transaction 
  5. Once your order is complete, you will receive an email with instructions on how to activate your additional year and instructions on accessing your gifts. You can also see the instructions for accessing your gifts: here

Are you a Former Member returning to us? Welcome Back! Follow these instructions:

  1. Log in
  2. Click here
  3. Confirm upgrade
  4. After you should receive an email with instructions on accessing your gifts or you can view the instructions here

If that didn’t work, you can also:

  1. Go to My Account page 
  2. Select “View Subscriptions”
  3. Select “Change Plan”
  4. Select Sue Bryce Annual Membership
  5. Click the, “Confirm and Change plan” button
  6. After you should receive an email with instructions on accessing your gifts or you can view the instructions here
I'm a current member, can I still get the bundle?

Yes! Just follow the instructions below:

If you are a current MONTHLY OR QUARTERLY MEMBER, follow the instructions below:

  1. Click here
  2. Select Sue Bryce Education Annual Plan
  3. Confirm upgrade
  4. After you should receive an email with instructions on accessing your gifts or you can view the instructions here

If that didn’t work, you can also:

  1. Go to My Account page 
  2. Select “View Subscriptions”
  3. Select “Change Plan”
  4. Select Sue Bryce Annual Membership
  5. Click the, “Confirm and Change plan” button
  6. After you should receive an email with instructions on accessing your gifts or you can view the instructions here

If you are an ANNUAL MEMBER, you will need to add an additional year to your membership in the form of a gift membership. A detailed list of instructions with screenshots is available here. Follow the instructions below:

  1. Purchase an Annual Gift Membership
  2. Add your name and your current Sue Bryce Education email as the recipient. IMPORTANT: Make sure to use your current SBE login email address.
  3. Set delivery date as today.
  4. Add payment and complete transaction 
  5. Once your order is complete, you will receive an email with instructions on how to activate your additional year and instructions on accessing your gifts. You can also see the instructions for accessing your gifts: here
I recently became an annual member or renewed, will I automatically get the bundle?

If you purchased or renewed a Sue Bryce Education Annual membership between Nov. 1, 2019 – Nov. 25, 2019, you are in the “grace period” and will automatically receive the free gifts! View the instructions for accessing your gifts: here

If you meet this criteria but don’t see your gifts, email us at [email protected]

I am set to auto-renew during the bundle sale, will I automatically get the bundle?

Yes! As long as your payment for an Annual Sue Bryce Education membership is successfully processed during the bundle period (Nov 25, 2019 – Dec 2, 2019) you will automatically receive all the free gifts! You can view instructions on accessing your gifts here.

NOTE: Auto-renew payments are processed throughout the day so we don’t know exactly what time your items will be added. If you do not have your items within 24 hours of your membership renewing, please email us at [email protected]

I recently purchased items that are included in the bundle, can I get a refund?

There are so many wonderful items included in this bundle, we aren’t surprised that you may already own one or more of them! Since these items are free gifts for purchasing a Sue Bryce Education Annual membership, we can’t offer you a discount or a refund.

However, in some very special circumstances, we may be able to offer you a credit to The Portrait Masters store. If you feel like you may qualify, please email us at [email protected] and explain your situation to see if you are eligible.

Are these items available for individual purchase?

Yes, some of these items are available for sale in The Portrait Masters Store. These items include:

NOTE: If you to buy these individually and then choose to get the bundle, there will be no refunds or credits issued.

Are some of these items already included in the membership?

If you are a current member, you may notice that you may already have access to some of the items. We are always looking for ways to improve your membership and help you continue to learn offline. Over the years we have created many downloadable assets outside of just video education to add value to the membership. We just want to remind current members of these perks and make new members aware of these goodies!

Items In the Bundle

John Greengo’s Camera 101 Masterclass

Q: Is this the exact same version in The Portrait Masters store?

A: Yes, the only exception is the one in The Portrait Masters store allows you to download the videos, but the Sue Bryce Education version will only allow you to stream the content.

Q: I’m already a member, how do I get this?

A: You will need to purchase the bundle in order to get access to John Greengo’s Camera 101 now.

2 Entries into The Portrait Masters Awards & Accreditation

Q: I don’t see the credits for my entries. Where are they?

A: They will be credited to you in your account when the January awards cycle opens. There will be a banner that will let you know when they are available and how to access them. We will also shoot you an email at that time!

Q: I got 10 free entries at the Conference. If I buy this bundle, so I get an extra 2? So I’d have 12 total?

A: Yes! You will get an additional 2 for a total of 12.

 

Exclusive Partner Discounts

Q: Are these Black Friday only exclusives?

A: Some you might recognize from our partnership page, but yes, we have some exciting Black Friday only exclusives. Check out our partner page for the expiry dates on all the deals.